If you are going to be visiting us soon there are a few things you can do in advance to help you plan your stay. We will send you a booking form around six weeks prior to your arrival. This allows you to pre-book certain services, for example additional cleaning services, heating, any special needs etc. Please complete this form and return it to the Dunkeld Lodge Office. Should you not have received one, you can download one at the bottom of this page.
Please note that the number of guests is restricted to the total sleeping capacity (number of beds) of each lodge. Unfortunately, additional guests cannot be accommodated, apart from babies and young children using cots.
On the day of your arrival your lodge will be available from 17h00 onwards. This gives our teams adequate time to clean, maintain and check each lodge to the standards that you expect.
Should you arrive earlier in the day, you are welcome to use the Leisure Facilities at the hotel until 17h00. If you anticipate arriving at a later time (or on a later day), please notify the resort in advance. This is greatly appreciated, as it assists in planning housekeeping services.
Lodge guests are asked to vacate their lodges by 10h00 on the day of their departure. Please ensure that all rubbish is bagged and placed in the outside bins for collection and that the lodge is left as found.
Lodge residents transferring to another lodge will be contacted by the Housekeeper, who will arrange a transfer with minimal disruption. In the event that you would like to check out early, please notify the Lodge Office to ensure that your electricity meter is read and charges are calculated for your departure. Your charges for electricity, telephone calls and all other services are payable on departure.
On departure, please check that all keys are still on the key ring and ensure that these are returned to the Lodge Office.
Please view our Calendar of Events for activities and events planned within the resort during your stay. Advanced booking is required as specified. Please note that events may be subject to change.
There is a wealth of activities and attractions available for you to enjoy in the local area. Please view our list of recommended websites and tourist information to assist you.
Internet access is available in the lodges.
Pet friendly lodges (Lodges 1-17) are available – to check availability, please contact the Hilton Grand Vacations rental team directly:
Telephone: +44 (0)13397 55558
Email: higvc@hgv.com.
As a courtesy to other residents please refrain from smoking in all lodge properties. The balcony area may be used, but please ensure the safe and tidy disposal of smoking material.
